Shipping policy

Address Information

Please note that it is the customer's responsibility to provide us with a correct and complete shipping address.
If your shipping address is different from your billing address, please specify this during checkout.

Shipping Notification

When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the page with your Order ID and Email.

Estimated Shipping

The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays.
Please note that special orders may have a longer processing and manufacturing time frame.

With additional safety precautions around COVID-19 we are fulfilling all orders in a timely manner with 95% of our orders arriving on time. Some deliveries may be delayed and we appreciate your patience during this time.

 PLEASE NOTE; working days for manufacturing is not included with the delivery estimate, for working business days manufacturing is two days

PLEASE NOTE:
If your order has not arrived within the estimated Shipping time, or you have additional questions regarding Shipping, please contact us on lavoilajewelry@gmail.com